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"Humanizing Public Conversation is an excellent read with practical advice for public servants committed to engaging the public and creating a government that truly serves its people. I highly recommend this book as a valuable guide for earning public trust.”
Lea Eriksen, Director of Technology & Innovation; Chief Information Officer, City of Long Beach, California
THE HUMANIZING METHOD: SOLUTIONS
Low Attendance
Are public meetings filled with empty chairs instead of active citizens?
We turn lame “sit ‘n git” meetings into meaningful conversations. With us, people leave with a sense of belonging to something bigger than themselves and energized to cooperate on finding a solution. Our conversations transform passive spectators into active participants in your community’s future.
Community Pushback
Are you constantly dealing with public criticism and pushback?
We turn criticism into a deeper understanding of why people want what they want. By creating spaces where the public feels heard and respected, you can shift the narrative from blame to collaboration. By understanding motives and co-creating adjustments, you can turn the public into champions of your ideas.
Public Cynicism
Are you struggling to build trust with a public that believes everything is “rigged” by special interests?
We rebuild public trust by shifting your focus from “telling your story” to listening with empathy. By understanding their needs, people feel heard – and are far more likely to participate in finding a solution that works for all.
Lack of Staff Capacity
Is your team struggling to manage tough public conversations?
When difficult emotions and conflicting needs arise, progress stalls without the right tools. We offer practical training that equips leaders with the facilitation skills and conversation formats to heal fractured relationships and lead collaborative conversations.
What You’ll Learn:
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Master the Art of Facilitating Trust and Cooperation
Discover proven techniques for leading conversations that foster trust, encourage meaningful participation, and inspire cooperation. Whether in public meetings, work environments, or community gatherings, you’ll learn how to create spaces where everyone feels heard and valued.
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Transform Problems into Collective Solutions
Learn how to turn big challenges into opportunities for action. This book shows you how to guide conversations that use problems as a way to bring people together, foster empathy, and generate innovative, shared solutions.
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Build Communities Where People Feel They Belong
Gain the tools to create environments where people feel a deep sense of belonging and agency. You’ll learn how to design conversations that empower individuals to contribute and work together toward a common future—whether in your neighborhood, workplace, or any community.
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Join me on my Substack blog, where I share my thoughts and experiences around public facilitation and collaborative governance. My goal is to help individuals and communities create more inclusive, effective decision-making processes.
